The Engineering Department, with six field engineers on staff, can provide real time assistance to the service technicians of ThyssenKrupp Elevator in servicing almost any competitor elevator. These field engineers are cross-trained with backgrounds in multiple manufacturers’ equipment. On the other hand, most types of equipment are covered by more than one individual. They provide 24-hour telephone support for unique troubleshooting situations. In addition, they’re packed and ready to travel to any location should the need arise. |
